How we can help
We provide free, independent and practical support with household bills and digital services.
We check your current arrangements, explain the available options and help you act if you decide to make a change.
Support is available across North Lanarkshire by appointment, in your home or at a community venue.
What we check and the practical help available
Energy
Broadband
Broadband
We check your current tariff, payment method and recent usage. We explain the available options and can support you through a change of tariff or supplier.
Broadband
Broadband
Broadband
We check your monthly cost, contract status, current speed and household needs. Practical support can include contacting the provider and setting up a new router and Wi-Fi connection.
Mobile
TV packages
TV packages
We review your contract, handset, data use and monthly cost. Practical support can include obtaining a PAC, changing the SIM, transferring the number and helping with device setup.
TV packages
TV packages
TV packages
We review subscriptions and identify services that are no longer used. We explain suitable package changes and can help with cancellation or setup if you decide to change.